Payment Policy

At Lee's Sneakers, we want to provide a simple, transparent, and secure payment experience. This policy explains the payment methods available during checkout and how transactions are securely handled when purchasing our footwear.

1. Accepted Payment Methods

We accept the following payment cards and express checkout options through our secure online checkout, matching the payment options displayed in our website footer:

  • Visa
  • Mastercard
  • American Express (AMEX)
  • Discover
  • Diners Club
  • Maestro
  • Shop Pay
  • Apple Pay
  • Google Pay
  • Klarna
  • UnionPay

All pricing, charges, and transactions are processed strictly in United States Dollars (USD $).

2. Payment at Checkout

  • Payment is required in full at the time an order is placed.
  • The checkout page clearly itemizes your total payable amount, including product subtotal, applicable shipping charges (we offer Free Standard Shipping on all orders), and taxes.
  • Please review your billing and shipping details carefully before final order authorization.

3. Payment Processing & Security

  • All credit and debit card transactions are encrypted and processed through industry-standard secure payment processors powered by Shopify.
  • Lee's Sneakers does not store or have direct access to your complete credit card numbers, banking details, or security codes (CVV).
  • For your security, never send sensitive payment details via email or unsecured messaging.

4. Order Confirmation

  • Immediately upon successful payment authorization, you will receive an automated order confirmation email containing your receipt.
  • Orders will enter our standard processing period (1–3 business days) once payment has been fully verified.

5. Failed or Declined Transactions

  • If a transaction fails or is declined, please verify that your card number, billing address, expiration date, and CVV match your financial institution's records.
  • You may also try an alternative accepted payment method or contact your bank for assistance. Orders cannot enter fulfillment until full payment is confirmed.

6. Billing Information Accuracy

  • Customers must ensure that their billing details accurately match the information on file with their card issuer. Mismatched billing data may result in automated payment cancellation or fulfillment delays.

7. Transparent Pricing

  • All product prices, shipping fees, and applicable taxes are displayed clearly prior to final order placement. There are no hidden fees applied at checkout.

Customer Support & Business Information

If you have any questions regarding payments or transactions, please feel free to reach out to us:

  • Store Name: Lee's Sneakers
  • Address: 947 Granville Payne Ave, Brooklyn, NY 11207, United States
  • Phone: +1 718-272-0216
  • Email: support@leessneakers.com
  • Business Hours:
    • Monday – Saturday: 10:00 AM – 7:00 PM (ET)
    • Sunday: 11:00 AM – 5:00 PM (ET)

We aim to respond to all customer inquiries within 24 hours during regular business hours.