Privacy policy

Lee's Sneakers operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated footwear shopping experience (the "Services"). Lee's Sneakers is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and protect your personal information when you visit, browse, or make a purchase from our store. Please read this Privacy Policy carefully to understand our data handling practices.

1. Personal Information We Collect

When you interact with our website or place an order, we may collect the following details:

  • Contact & Shipping Details: Your full name, billing address, shipping address, contact phone number, and email address.
  • Financial Information: Payment card details, billing address, and transaction status securely processed through authorized, PCI-compliant gateways. (We never store full card numbers).
  • Account Information: Your username, account preferences, and order history (if you create a customer account).
  • Communications: Any information or inquiries you provide when contacting our customer support team.
  • Device & Browsing Information: Your IP address, browser type, device information, and navigation behavior via cookies to ensure a secure and smooth shopping experience.

2. How We Use Your Personal Information

We use your information strictly for legitimate e-commerce operations, including:

  • Processing transactions, verifying orders, and arranging nationwide carrier shipping.
  • Managing returns, exchanges, and providing responsive customer service.
  • Detecting potential risk or fraud and securing our checkout environment.
  • Sending necessary transactional updates, such as order receipts and shipment tracking links.

3. No Sale of Personal Information

We do not sell, rent, lease, or trade your personal information to third parties for monetary consideration or independent marketing purposes. Information is only shared with trusted service providers (such as Shopify, payment gateways, and shipping carriers like USPS, UPS, or FedEx) solely to fulfill your purchases and operate our store securely.

4. Data Security & Encryption

  • All data transmitted between your browser and our store is encrypted using industry-standard 256-bit SSL (Secure Sockets Layer) technology.
  • Payment transactions comply with Level 1 PCI-DSS standards maintained by Shopify to ensure user financial privacy.

5. Your Privacy Rights

Depending on your jurisdiction, you have the right to request access to, update, or request deletion of your personal records. If you wish to exercise any of these rights, please reach out to us using the contact details below.

6. Children's Privacy

Our website is directed to the general public and not intended for individuals under the age of majority. We do not knowingly collect personal information from children.

7. Policy Updates

We may periodically update this policy to align with operational, legal, or regulatory updates. Any changes will take effect immediately upon posting to this page.

Customer Support & Business Information

If you have any questions or concerns regarding our privacy practices, please contact us:

  • Store Name: Lee's Sneakers
  • Address: 947 Granville Payne Ave, Brooklyn, NY 11207, United States
  • Phone: +1 718-272-0216
  • Email: support@leessneakers.com
  • Business Hours:
    • Monday – Saturday: 10:00 AM – 7:00 PM (ET)
    • Sunday: 11:00 AM – 5:00 PM (ET)

We aim to respond to all inquiries within 24 hours during regular business hours.